robin..

Wed, 27 Sep 2006 11:59:51 -0500

Along the same lines as Mark, above: if the MBTA did the job right, thereby not inspiring rage among riders, they wouldn't have to exort riders to remember to be nice. If they'd tell customers of the orange line *in advance* which station will be the last station this day, or which weekends the northern line won't run at all, we wouldn't all be starting from a place of deep anger and we'd be more likely to be our usual sweet selves. I'm amazed at the complete lack of information. I've lived here for three weeks and I'm already telling people how to ride the orange line during the switch maintenance. The MBTA website doesn't mention anything about this work, which I've gathered has been going on for years now, to varying degrees. I mean really, is this a real city where people live and work and get things done, or is this a theme park? Chicago would eat Boston for breakfast. Yes, them's fighting words.

Mark

Tue, 26 Sep 2006 19:43:02 -0500

Invest the money and time and effort into service and infrastructure and alleviate people's stress so they can lighten up and be nicer. STOP THE GIMMICKS.

Bostonist: Do-Gooders Rewarded with Caffeinated Jolt Today

robin..

Mark