Advertisement
Got a tip?
About Bostonist

Bostonist is a website about Boston. More


Editors: Rick and Kerry


Publisher: Gothamist

About | Advertise | Archive | Staff

Mobile | RSS | Twitter

Categories
Favorites
Contribute

Latest tip:

The concert was amazing and clearly you're jealous of how much they are still loved [more]

 

Latest link:

 

Latest Photo:

 

Recent Comments
Subscribe
Use an RSS reader to stay up to date with the latest news and posts from Bostonist.
Public Calendar
Links

December 8, 2007

Why Your Hairdresser Won't Talk to You

120807-shampoo.jpgMany women get close to their hairdressers, whether they're forking over too much for a haircut or going to SuperCuts. But have you been worried that your hairdresser might hate you? Kayleen Schaefer at the New York Times did a trend piece on how the most successful hairstylists don't gossip with or barely even talk to their customers. The first hairstylist profiled was Mario Russo of Boston:

“I’m not in a position to give you advice on that,” Mario Russo will say when one of the clients at his hair salon in Boston complains about her children. Or if a client disparages her ex-husband, he’ll say, “That’s a matter that needs to be discussed with a different professional than myself.” Then he’ll ask what styling products she uses.

That attitude seems snotty at first. Some people might think that they're paying for companionship. Russo's cuts cost $250 (!!!), so somebody might expect a little extra. It's kind of cool that the people the wealthy would consider "servants" (hairstylists and so forth) make clear that they don't want to be friends. You are buying a haircut, not a friend, after all.

Plus, Russo's silence probably also results in a better haircut. If more hairstylists didn't talk, then fewer people would leave the salon with the shaggy semi-mullets that make young women look like Tegan & Sara clones.

Image from Amazon.


Email This Entry







Advertisement: Bostonist Continues Below!

Post a comment (Comment Policy)

2003-2008 Gothamist LLC. All rights reserved. Terms of Use & Privacy Policy. We use MovableType.

Site Meter