rdubs

Wed, 28 May 2008 14:37:08 -0500

Concur. I was trying to take the commuter rail north on Sunday (the day of the tragic fatality). The lack of communication was surprising. After almost an hour, we were bussed to Lynn, where the passengers heading to Newburyport were promptly loaded on a train. We were told we would be getting on a train soon, too. An hour later, we were put back on the buses and we were either going to a different train station or to just take the bus to each commuter rail stop. It went back and forth a few times, I think. We eventually got on another train in Beverly and the train continued on to Rockport. It took 4 hours to get from North Station to Gloucester, and I understand that there was a fatality, but there was no plan in place to address the hundreds of other passengers whose travel was interrupted and left with no food, water or bathrooms. It surprised me that there wasn't a person assigned to implement a contingency plan. There wasn't a plan. That's inexcusable.

Bostonist: Your Comments: Bus Chaos Erupts After MBTA Fire

rdubs